Nova Incasso is based in Amsterdam and Groningen. This enables us to cover the entire Netherlands when collecting outstanding debt for our clients. We collect debt from companies as well as individuals.
Our services cover the entire debt collection process from the extrajudicial phase to the judicial phase. Nova Incasso is today one of the most innovative and effective debt collection agencies in the Netherlands.
Nova Incasso is a member of the Association of Credit and Collection Professionals. This organization was founded in 1939 to introduce a strong ethical code into the debt collection business for their members. This code includes an emphasis on treating consumers with respect and dignity. Nova Incasso is committed to honoring the code established by ACA International.
Nova Incasso’s core values are achieving justice for our clients and taking a pro-active approach to recovering their debts. We further believe it is crucial to maintain clear communication with our clients and full transparency in our actions.
Customer satisfaction is our chief motivation, and this is one of the most important performance indicators for the company. We were therefore very happy that our clients graded us with a 9,1on a scale of 10 in our latest customer survey.